Refund Policy

Thank you for your recent purchase from CheapPCGames.in. We understand that issues may occasionally arise with the products you buy from us. Kindly take a moment to review our refund policy detailed below:

Refunds:

We regret to inform you that refunds are not available for any purchases made on our website. All sales are considered final.

Replacement Policy:

If you experience any problems with the product(s) you bought from CheapPCGames.in, we have a convenient replacement policy in place. You qualify for a replacement of the same product under the following circumstances:

  • If the product is defective or does not meat quality standards as promised.

  • If the product received is different from what was originally ordered.

Procedure for Replacement:

To start the replacement process, please follow these simple steps:

  1. Reach out to our customer support team within 3-4 working days after receiving the product(s). You can do this via email at support@cheappcgames.in or through our online contact form on the website.

  2. Provide a detailed explanation of the issue with the product(s), along with your order number and any relevant images if needed.

  3. Our customer support team will evaluate your request and provide further guidance on returning any faulty or damaged product(s), if required.

  4. Once we receive and confirm the issue with the product(s), we will initiate processing the replacement and deliver the new product(s) to you within 3-4 working days.

Exceptions:

Please be aware that certain products may not be eligible for replacement under this policy, such as digital downloads or products with specific usage restrictions disclosed at the time of purchase. Additionally, products damaged due to misuse, negligence, or unauthorized alterations are not eligible for replacement.

Get in Touch:

Should you have any inquiries or concerns regarding our refund and replacement policy, don’t hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction with your shopping experience on CheapPCGames.in.

Please note that CheapPCGames.in reserves the right to update or modify this refund policy without prior notice. Kindly check this policy periodically for any updates.